FAQ

Our Factory Our Service FAQ

How many days you need to install the equipment?

How many staff abroad you sent to install the equipment?

Send the appropriate number of personnel according to the scale

You have sales target finished amount requirement to the distributor?

2000-3000 blades

Can I transfer the money to you then you pay to other supplier?

Yes

Can I delivery the goods from other supplier to your factory? Then load together?

Yes

When will you leave your factory and to have your spring festival holidays?

According to statutory holidays

Can the equipment be installed under hot weather?

Yes

Can Your products be installed under the cold weather?

Yes

Do You have office in shanghai or guangzhou that i can visit?

Can you send your staff to install the equipment for us?

Yes

Can I only buy some spare parts from you?

Yes

Will you will attend the fair to show your products?

We will participate in the exhibition.

Can you send your equipment to my warehouse in guangzhou?

Yes

How long it takes you to provide the designing options for us?

3-7 days

What is your products standardization?

Customized according to customer and market needs

How do you pack the equipment?

Custom wooden crates

Can you can design the equipment according to our size?

Yes

How many years have your company made this kind of equipment?

18 years

Which certificate do you have for your equipment?

ISO9001 certification, invention patent, trademark certification, CTC quality management system certification

How can I to be your agent in my country?

Integrity first, business capabilities meet company standards

Do you have any real project pictures of the equipment?

Available

How far is your factory from the city hotel?

5 km

How far is your factory from the airport?

25 km

How long it will take from guangzhou to your factory?

Two hours by plane

Where is your factory located?

Yutian County, Tangshan, Hebei

Do you provide free spare parts?

We will provide

What is the age range for your products?

For all ages

Do you have detailed and professional installation manual?

We will provide an installation manual

If OEM is acceptable?

Yes

Do you provide sample? Free or charge?

Samples available, cost fee applies

What is your term of payment?

Payment in advance, shipment accepted

What is your MOQ?

Any quantity, retail also available

Are you a trading company or a manufacturer?

We are a manufacturer

How long is your delivery time?

Depending on the country

How many production lines in your factory?

5 items

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